for the online shop at the URL https://dreamframe-ai.com/
operated by
Oliversuite GmbH
Oststraße 12a
87527 Sonthofen
E-mail: info@oliversuite.de
Phone number: +49 (0) 8321 710 90 63
These General Terms and Conditions (GTC) apply, upon their inclusion, to all contracts concluded for the purchase of goods, services, or other items (hereinafter “goods”) in the online shop at the above-mentioned URL in the version valid at the time of contract conclusion. These GTC apply exclusively. Deviating terms and conditions of the customer do not become part of the contract unless the Provider expressly agrees to them.
2.1 The offers in the online shop constitute a non-binding invitation by the Provider to visitors of the online shop to submit an offer to purchase the goods offered in the shop.
2.2 The order of the goods is placed via the Provider’s online order form. After selecting the desired goods, entering all required information, and completing all other mandatory steps in the ordering process, the selected goods can be ordered by clicking the order button at the end of the checkout page (order). By placing the order, the customer submits a binding contractual offer to purchase the selected goods. The contract is concluded when the Provider accepts the customer’s offer. Acceptance occurs when the Provider confirms the conclusion of the contract in writing or in text form (e.g., by e-mail) and this order confirmation is received by the customer, or by delivering the ordered goods and the goods are received by the customer, or by requesting payment from the customer (e.g., invoice or credit card payment in the ordering process) and the payment request is received by the customer; the decisive point in time for the conclusion of the contract is when one of the aforementioned alternatives first occurs.
2.3 Before submitting the binding order via the Provider’s online order form, the customer can review and correct their entries at any time using the usual keyboard, mouse, touch, or other available input functions. In addition, all entries are displayed again in a confirmation window before the binding order is placed and can also be corrected there using the usual keyboard, mouse, touch, or other available input functions.
2.4 The Provider will store the contract text after the contract has been concluded and will send it to the customer in text form (e.g., by e-mail). No further access to the contract text will be provided by the Provider. If the purchase is made via a customer account in the online shop, the customer can view their orders and the associated order data there.
2.5 The following languages are available for the conclusion of the contract: German.
Consumers are generally entitled to a right of withdrawal for contracts concluded outside business premises and for distance contracts. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity. Details can be found in the cancellation policy, which is made available to every consumer at the latest immediately before the conclusion of the contract.
4.1 The prices listed in the online shop at the time of the order apply. All prices include the statutory value-added tax and, if applicable, the shipping costs listed. The customer will be informed about the available payment options in the Provider’s online shop.
4.2 If “advance payment” is agreed, the purchase price is due immediately after conclusion of the contract.
4.3 If “purchase on account/invoice purchase” is agreed, payment is due immediately after conclusion of the contract, unless a different payment term is specified in the invoice or during the purchase process.
4.4 If “SEPA direct debit” is agreed, payment is due immediately after conclusion of the contract. Before the purchase price is debited, the customer will be informed when the agreed purchase price will be debited (pre-notification). The direct debit will not be made before receipt of this pre-notification and not before the period specified in the pre-notification. If the direct debit fails due to insufficient funds, incorrect bank details, or other reasons attributable to the customer, the customer shall bear any return debit fees incurred, provided they are responsible for the failure of the direct debit.
4.5 If payment by credit or debit card is agreed, the purchase price is due immediately after conclusion of the contract.
4.6 If payment via “PayPal” is agreed, the purchase price is due immediately after conclusion of the contract. Payment processing is carried out by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
4.7 If “Sofortüberweisung” (instant transfer) is agreed, the purchase price is due immediately after conclusion of the contract. Payment processing is carried out by Sofort GmbH, Theresienhöhe 12, 80339 Munich.
The purchased goods remain the property of the Provider until full payment of the purchase price has been made.
6.1 Unless otherwise agreed, delivery will be made within the delivery time specified in the online shop to the delivery address provided by the customer. The applicable delivery times can be found in the online shop.
6.2 Self-collection of the purchased goods is excluded.
6.3 If the Provider is unable to deliver the ordered goods because he himself has not been supplied through no fault of his own, despite having concluded a congruent covering transaction with a reliable supplier in good time, the Provider shall be released from his obligation to perform and may withdraw from the contract. The Provider is obliged to inform the customer immediately about the impossibility of performance. Any consideration already provided by the contractual partner will be refunded immediately. Mandatory consumer rights remain unaffected by this paragraph.
The statutory provisions on liability for defects apply.
8.1 The Provider is liable without limitation:
for damages resulting from injury to life, body, or health caused by an intentional or negligent breach of duty by the Provider or an intentional or negligent breach of duty by a legal representative or vicarious agent of the Provider;
for damages caused by an intentional or grossly negligent breach of duty by the Provider or by an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the Provider;
on the basis of a guarantee promise, unless otherwise regulated in this respect;
on the basis of mandatory liability (e.g., under the Product Liability Act).
8.2 If the Provider negligently breaches a material contractual obligation, liability is limited to the foreseeable, contract-typical damage, unless liability is unlimited in accordance with the preceding paragraph. Material contractual obligations are obligations that the contract imposes on the Provider according to its content to achieve the purpose of the contract, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the customer may regularly rely.
8.3 Otherwise, the liability of the Provider as well as the liability of his vicarious agents and legal representatives is excluded.
8.4 The customer shall indemnify the Provider against any claims by third parties – including the costs of legal defense at the statutory rate – asserted against the Provider due to unlawful or contractual actions by the customer.
The Provider treats the personal data of its customers confidentially and in accordance with the statutory data protection regulations. For more details, please refer to the Provider’s privacy policy.
10.1 The law of the Federal Republic of Germany shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods, unless this choice of law results in a consumer with habitual residence in the EU being deprived of mandatory provisions of the law of their country of residence.
10.2 If the customer is a merchant, a legal entity under public law, or a special fund under public law, the court at the Provider’s registered office shall have jurisdiction, unless an exclusive place of jurisdiction is established for the dispute. This also applies if the customer has no place of residence within the European Union. The registered office of our company can be found in the heading of these GTC.
10.3 If any provision of this contract is or becomes invalid or unenforceable, the remaining provisions of this contract shall remain unaffected.
The EU Commission provides a platform for online dispute resolution at the following link: https://ec.europa.eu/consumers/odr.
The Provider is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Our e-mail address can be found in the heading of these GTC.
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